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Current Location: Home > Dentists > Dental Office Toolkit
 

Dental Office Toolkit®
The Dental Office Toolkit® (DOT) is designed to increase the efficiency of your administrative processes when providing care for TRDP patients. It is a cost-effective, online tool that allows you to:

  • Check eligibility information. You can use the DOT to check the eligibility of your TRDP patients.
  • Retrieve benefit information. You can access specific benefit information such as coverage levels and copayments for eligible TRDP patients
  • Check claims status. You can check on the status of your TRDP claims and predeterminations submitted through the DOT without having to make a phone call.
  • Submit claims and predeterminations. You can submit your TRDP claims and predeterminations online, eliminating the necessity for paper claims and/or the cost per claim that most clearinghouses charge for electronic claims submission. If you choose to sign up for direct deposit of your claims payments, you also receive Predetermination Notices online, eliminating most of the time between your submission and our response.
  • Edit and delete submitted claims. You can make same-day changes to your claims or delete claims even after you have submitted them for processing--quickly, efficiently, and all online.
  • Receive and review electronic payments. You can accept payments electronically and have them deposited directly into your bank account. With the DOT, you receive your direct deposit payment notification online.

There are no fees to submit claims or to use any of the additional features of this service.

Getting started

Delta Dental uses the most sophisticated security technology available. All information you submit to Delta Dental is confidential and will be transmitted in a safe and protected environment. All you need to begin using the Dental Office Toolkit® is:

  • an NPI number (required as of May 23, 2007)
  • an Internet-ready computer,
  • a browser that supports 128-bit SSL encryption, and
  • a dedicated telephone line.

Registering for the Dental Office Toolkit® is easy:

  1. Go to www.ddfsdentalofficetoolkit.com to begin the initial registration and authentication process.
  2. Click on the “Click to Enroll” graphic. You will be asked to enter the following information:
    • Dental license number,
    • State where license was issued,
    • Tax Identification Number (TIN), and the
    • Service office ZIP code
  3. After entering the requested information, click the “Continue” button. Your TIN and participation status will then be validated.
  4. Once your information has been validated, you will be prompted to:
    • Select the office which you wish to register.
    • Create a user ID for that office. (This can be your name, your office name, a nickname, etc.)
    • Enter a password.
    • Retype your password for verification.
    • Choose a security question from a series of common questions and provide the answer to the question you select. Both the question you choose and your answer will be required in order to verify your identity when necessary
  5. Once you have finished setting up the log-in credentials for your office, you will receive a message acknowledging that you have successfully registered with the Dental Office Toolkit®.

Within 10 days of registration you should receive an “unlock” code in the mail from Delta Dental. Upon receipt of this code, return to the Dental Office Toolkit® and click on “unlock account” next to the “Log In” button and follow the instructions. If you still have not received your code after 10 days, please call toll-free at 888-838-8737 for assistance.

That’s all there is to it! Once you have unlocked your account, you have completed the registration process for the Dental Office Toolkit® and can begin taking advantage of all the great features this tool offers you for your TRDP patients.

     
   
 

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