Question of the Month
Q. Is there an easy way that I can check to see if a claim has been paid? Also, how can I find out what my benefit frequency limitations are so that I can schedule my next appointment accordingly? I need to know how much I have left on my maximums and deductibles, too.
A. As a TRICARE Retiree Dental Program (TRDP) enrollee, you can use the self-service online Consumer Toolkit© to check the status of your processed claims; review benefit frequency limitations and verify when you are due for your next exam, cleaning and x-rays; find out how much of your maximums and deductible you have used to date; and much more. Simply go to the "Current Enrollees" section of the and click on the Consumer Toolkit link. If you haven't used the toolkit before, follow the simple instructions for registering provided in the "Quick Links" on the right- hand side of the toolkit's "Welcome" page. Once you've set up your username and password and have logged in, you can easily navigate your way through the toolkit to find the information you're looking for.
Electronic funds transfer, or EFT, is the transfer of funds between bank accounts by electronic means rather than by a more conventional paper-based manual payment method, such as writing a check. Electronic funds transfer is a fast, easy and convenient way to pay your monthly TRDP premiums directly from your bank account. With EFT, your TRDP premium payments will always reach Delta Dental quickly and on time, and you'll no longer risk a possible lapse in coverage because you forgot to send in your monthly manual premium.
It's easy to sign up for EFT. All you need to do is log on to the Consumer Toolkit© to update your account online. You can also print a PDF of the Authorization for Electronic Funds Transfer (EFT) form from the website, complete the requested information and return it to Delta Dental at the address shown on the form.