Submitting a Claim
Participating TRDP network dentists will submit your claims for you. If you find you do need to submit your own claims, we've provided a TRDP Claim Form for you to download and complete. The Consumer Toolkit® provides you with convenient access to track and monitor your claims-related activity. Refer to the online benefits booklet for your program (Basic or Enhanced) if you need assistance in completing your claim.
To get reimbursed by Delta Dental, the enrollee or dentist must submit a copy of the dentist’s billed charges along with the completed claim form within 12 months from the date of service.
- Electronically - Use our TRDP Claim Form (PDF, 178KB) and easy online Overseas Claim Submittal form.
- By mail - Download and print a TRDP Claim Form (PDF, 178KB). Complete and sign the form, include the receipt from the dentist, and send to:
- Delta Dental of California
- Federal Government Programs
- PO Box 537007
- Sacramento, CA 95853-7007
- United States of America
The majority of claims are processed within 14 days and all claims within 30 days once received by Delta Dental, provided that all necessary documentation was submitted Payment for a claim will go to the primary enrollee’s address unless the Assignment of Benefits section on the claim form has been signed, authorizing payment to be sent directly to the dentist.
Delta Dental does not maintain a TRDP participating dentist network overseas. Enhanced TRDP overseas claims are processed and paid as out-of-network claims according to the policies as outlined in the TRDP Benefits Booklet. The overseas dentist should provide you with a detailed receipt for the services you received, which you should submit with your overseas claim. Upon receipt of your overseas claim, Delta Dental will translate and cross-reference the services to the appropriate corresponding ADA CDT codes. Overseas claims will be reimbursed in U.S. dollars to the patient per the exchange rate in effect on the date of service.